So Now You're a Supervisor: Fast Wins for New Leaders
This course is built for new frontline supervisors stepping into leadership roles for the first time.
Overview
This course includes:
- On-demand videos
- Practice assessments
- Multiple hands-on learning activities
- Exposure to a real-world project
- 100% self-paced learning opportunities
- Certification of completion
This course is built for new frontline supervisors stepping into leadership roles for the first time. Through 20 fast-paced, 90-second videos, learners will build confidence, navigate the identity shift from teammate to leader, and gain the communication and influence tools needed to guide teams with clarity and care. Whether you're leading yesterday’s coworkers or feeling unsure in your new responsibilities, this course offers real-world strategies you can use on the floor right away.
Skills You Will Gain
Learning Outcomes (At The End Of This Program, You Will Be Able To...)
- Transition effectively from peer to supervisor with confidence and clarity.
- Build trust and credibility through strong communication and leadership relationships.
- Apply feedback, listening, and influence strategies to lead individuals and teams.
- Demonstrate emotional intelligence, accountability, and professional judgment under pressure.
- Establish leadership routines that support performance, team growth, and personal success in the first 30 days.
Prerequisites
Basic computer literacy and familiarity with web browsing.
Who Should Attend
First-time supervisors in retail, service, hospitality, warehouse, call center, and frontline roles. Ideal for newly promoted team leads and shift supervisors seeking practical, real-world leadership tools to succeed in their first 30 days and beyond.
