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  3. Emotional Intelligence in Leadership

Emotional Intelligence in Leadership

This course is designed to enhance your leadership with practical strategies in self-awareness, self-regulation, empathy, and social skills. Perfect for all levels, this course empowers you to build resilient teams and foster positive culture.

Eric Zackrison
Eric Zackrison
Business | core | 1 hour |   Published: Aug 2024
In partnership with: Coursera

    Discussions

Overview

1KSTUDENTS*
96%RECOMMEND*

This course includes:

  • 60 minutes of on-demand video  
  • Certificate of completion  
  • Direct access/chat with the instructor 
  • 100% self-paced online 

This course is designed to enhance your leadership capabilities through the power of emotional intelligence. You'll explore key concepts such as empathy, self-awareness, and effective communication through engaging videos and real-world activities. By the end, you'll master skills in self-awareness, self-regulation, empathy, and social skills, empowering you to build a resilient and cohesive team, drive better outcomes, and foster a positive organizational culture. Ideal for current and aspiring leaders, this beginner-level course offers practical strategies with no prerequisites required.

Skills You Will Gain

Conflict Resolution
Emotional Self-Awareness
Empathy
Leadership Development
Self-Management
Social Skills

Learning Outcomes (At The End Of This Program, You Will Be Able To...)

  • Techniques for recognizing and assessing one’s emotions in a leadership context.
  • Strategies for regulating emotions and behaviors in leadership roles.
  • Skills for assessing and relating to the emotions and perspectives of team members.
  • Techniques for effective communication, relationship management, and conflict resolution in a professional setting.

Prerequisites

There are no prerequisites for this course, making it accessible to anyone interested in developing their leadership skills.

Who Should Attend

Current leaders, aspiring leaders, managers, team leaders, HR professionals, educators, individuals seeking leadership development, consultants and coaches, students and recent graduates, nonprofit and community leaders, entrepreneurs and startup founders, healthcare professionals, anyone interested in personal and professional development, managers and supervisors, human resources practitioners, entrepreneurs and business owners, consultants and coaches.

Curriculum

Instructors

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 1: Assessing and Developing Self-Awareness in Leadership
2Module 2: Enhancing Self-Regulation and Empathy
3Module 3: Improving Social Skills
Eric Zackrison

Eric Zackrison

Eric has had a distinguished 30-year career as a restaurant manager and owner. After attaining an MBA and MA from Missouri State University, he earned a PhD in Organizational Communication from UCSB. His research focuses on the coordination of work, team dynamics, leadership, and relationships in the workplace. Currently, Eric teaches in the Department of Technology Management at UCSB, where he works with both undergraduate and graduate students on subjects such as entrepreneurship, management, leadership, strategy, communication, and persuasion. He also teaches Organizational Behavior and Sustainable Business Practices for the MBA program at California Lutheran University.

In addition to his academic roles, Eric runs his consulting company, Effectiveness Consultants, where he collaborates with a wide range of organizations on leadership development, team building, and strategy. He also supports small businesses through two non-profits, WEV and the EDC-SBDC, helping them tackle challenges like market validation and day-to-day operations management. Furthermore, Eric has amassed over 1 million paid views of online courses across various platforms.

VIEW MY CHANNEL

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 09: Effective Communication

Segment 10: Giving Effective Feedback

Segment 11: Conflict Management and Resolution

Segment 12: Building Healthy Relationships

Segment 13: Congratulations and Continuous Learning Journey

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 01: Introduction to the Course & Meet Your Instructor

Segment 02: What is Emotional Intelligence in Leadership?

Segment 03: Recognizing Your Emotions as a Leader

Segment 04: Importance of EI in Leadership

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 05: The Power of Positivity

Segment 06: Techniques for Self-Regulation

Segment 07: Adaptive Responses to Emotions

Segment 08: The Importance of Empathy