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  3. Influencing, Collaboration and Decision Making Success

Influencing, Collaboration and Decision Making Success

This course explores strategies for influencing others, collaborating effectively, and making informed decisions. Students will learn how to build credibility, negotiate effectively, and analyze information to make sound judgments and decisions.

Hector Sandoval
Hector Sandoval
Business | core | 6 hours |   Published: Sep 2023
In partnership with: Coursera

    Discussions

Overview

1KSTUDENTS*
95%RECOMMEND*

This course includes:

  • On-demand videos
  • Practice assessments
  • Multiple hands-on learning activities
  • Exposure to a real-world project
  • 100% self-paced learning opportunities
  • Certification of completion

This course explores strategies for influencing others, collaborating effectively, and making informed decisions. Students will learn how to build credibility, negotiate effectively, and analyze information to make sound judgments and decisions. The course covers techniques to foster a culture of trust and cooperation, resolve conflicts, and make consensus-based decisions. Through interactive exercises and case studies, students will develop their influencing and collaboration skills, enabling them to work effectively with stakeholders at different levels. The course emphasizes the importance of effective communication and the ability to analyze complex information to reach optimal decisions. By the end of the course, students will be equipped with the tools and techniques to influence others, build strong collaborative relationships, and make informed decisions that contribute to organizational success. 

Skills You Will Gain

collaborating
Cooperation
Influencing

Learning Outcomes (At The End Of This Program, You Will Be Able To...)

  • By the end of this course, participants will be able to establish credibility and employ effective strategies to influence others. They will develop the skills to build trust, adapt communication styles, and utilize persuasive techniques to gain support for their ideas and initiatives. Participants will enhance their ability to positively influence stakeholders at different levels within their organization, enabling them to effectively lead and inspire others. 
  • Upon completion of this course, participants will possess the skills to foster a culture of trust and cooperation within their teams and across functional areas. They will learn techniques to promote teamwork, encourage diverse perspectives, and create an inclusive environment that values and respects every team member. Participants will be equipped to build strong collaborative relationships, enabling them to work effectively with colleagues and stakeholders, thereby enhancing overall team performance and organizational success. 
  • By the end of this course, participants will be able to analyze complex information and make informed decisions. They will learn analytical thinking and problem-solving skills, understand how to evaluate risks and consider multiple perspectives, and employ data-driven approaches to decision-making. Participants will develop the ability to critically assess information, identify biases, and reach optimal decisions even in uncertain situations, contributing to the achievement of organizational goals. 
  • Upon completing this course, participants will gain the skills to effectively manage conflicts and resolve disputes in a constructive manner. They will learn strategies for negotiation, mediation, and consensus building, enabling them to navigate challenging situations and reach win-win solutions. Participants will develop the ability to facilitate group decision-making processes, overcome biases, and build consensus among team members, leading to better outcomes and enhanced teamwork within their organizations. 

Prerequisites

Participants should have minimal experience, 3-5 years, in roles that require leading, supervising, and managing people, projects, and processes critical within organizations. 

Who Should Attend

This course is designed for front-line, junior to mid-level supervisors and manager roles, responsible for leading teams, projects, and processes in a diverse range of organizations. 

Curriculum

Instructors

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
Hector Sandoval

Hector Sandoval

As the Director of Content at Starweaver, they lead a collaborative effort with subject matter experts, instructional designers, and multimedia specialists to craft exceptional learning experiences. Their role involves overseeing teams and partners, setting quality standards for audio and video content, and defining instructional design to deliver captivating courses tailored to a diverse global audience. They also support senior leadership in promoting the brand across leading global enterprises and platforms, ensuring alignment with strategic plans, vision, mission, and goals. With over 30 years of experience as a Leadership Effectiveness Coach, Consultant, and Speaker, they possess a deep understanding of leadership, crisis management, and organizational development within the commercial aviation sector. Having worked with major international airlines and aerial emergency services providers, they have led teams in critical areas, including family assistance, media relations, and government coordination during complex situations such as airline accidents. Beyond their role at Starweaver, their career journey reflects a commitment to excellence and continuous learning. From founding their own consultancy to serving in interim management roles and executive positions within renowned aviation companies, they have consistently delivered results. Their extensive experience in HR, crisis management, and strategic alliances underscores their ability to provide valuable insights and guidance in online courses related to Learning & Development, Leadership Effectiveness, Global Aviation, and Crisis Management.
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1Module 0: Building Credibility and Influencing Others
2Module 1: Collaborations and Building Strong Relationships
3Module 2: Analyzing Information for Informed Decision-Making
4Module 3: Negotiation and Conflict Resolution
5Module 4: Making Consensus-Based Decisions
6Module 5: Conclusion

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 11 - Fostering a Culture of Trust and Cooperation

Segment 12 - Practical Applications- Fostering a Culture of Trust and Cooperation

Segment 13 - Strategies for Effective Teamwork and Collaboration

Segment 14 - Practical Applications- Strategies for Effective Teamwork and Collaboration

Segment 15 - Developing Cross-Functional Relationships and Networks

Segment 16 - Practical Applications- Developing Cross-Functional Relationships and Networks

Segment 17 - Leveraging Diversity and Inclusion for Enhanced Collaboration

Segment 18 - Practical Applications- Leveraging Diversity and Inclusion for Enhanced Collaboration

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Segment 19 - Importance of Data-Driven Decision-Making

Segment 20 - Practical Applications- Importance of Data-Driven Decision-Making

Segment 21 - Analytical Thinking and Problem-Solving Skills

Segment 22 - Practical Applications- Analytical Thinking and Problem-Solving Skills

Segment 23 - Tools and Techniques for Analyzing Complex Information

Segment 24 - Practical Applications- Tools and Techniques for Analyzing Complex Information

Segment 25 Evaluating Risks and Considering Multiple Perspectives

Segment 26 - Practical Applications Evaluating Risks and Considering Multiple Perspectives

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 01 - Reading : Welcome to the course

Segment 02 - Introduction to course and instructor

Segment 03 - Establishing credibility and building trust

Segment 04 - Practical Applications- Establishing credibility and building trust

Segment 05 - Understanding the Art of Persuasion

Segment 06 - Practical Applications- Understanding the Art of Persuasion

Segment 07 - Techniques for Effective Communication and Active Listening

Segment 08 - Practical Applications- Techniques for Effective Communication and Active Listening

Segment 09 - Adapting Communication Styles for Different Stakeholders

Segment 10 - Practical Applications- Adapting Communication Styles for Different Stakeholders

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 27 - Understanding the Fundamentals of Negotiation

Segment 28 - Practical Applications Understanding the Fundamentals of Negotiation

Segment 29 - Strategies for Successful Negotiations

Segment 30 - Practical Applications- Strategies for Successful Negotiations

Segment 31 - Managing Conflicts and Resolving Disputes Constructively

Segment 32 - Practical Applications- Managing Conflicts and Resolving Disputes Constructively

Segment 33 - Developing Win-Win Solutions

Segment 34 - Practical Applications- Developing Win-Win Solutions

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 35 - Importance of Consensus-Based Decision Making

Segment 36 - Practical Applications Importance of Consensus-Based Decision Making

Segment 37 - Facilitating Group Decision-Making Processes

Segment 38 - Practical Applications Facilitating Group Decision-Making Processes

Segment 39 - Techniques for Generating and Evaluating Options

Segment 40 - Practical Applications Techniques for Generating and Evaluating Options

Segment 41 - Overcoming Biases and Reaching Optimal Decisions

Segment 42 - Practical Applications Overcoming Biases and Reaching Optimal Decisions

Segment 43 - Building Consensus and Managing Dissent

Segment 44 - Practical Applications Building Consensus and Managing Dissent

Segment 45 - Examples Illustrating Successful Consensus-Based Decision-Making

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 46 - Conclusion