Industrial Relations: Fostering Workplace Climate
Industrial Relations have evolved from a set of legal frameworks, principles and actions to ensure compliance, to a more nuanced combination of skills, competencies and behaviors.
Overview
This course includes:
- 1.5 hours of on-demand video
- Certificate of completion
- Direct access/chat with the instructor
- 100% self-paced online
Industrial Relations have evolved from a set of legal frameworks, principles and actions to ensure compliance, to a more nuanced combination of skills, competencies and behaviors. Leaders and Managers face a variety of challenges and opportunities to create, and support, a workplace climate that emphasizes the recognition of basic rights and conditions, as well as the practice of effective communication, collaboration and conflict resolution. The course provides key concepts defining the role of Industrial Relations, basic laws applied to the workplace, as well as different actions, techniques and strategies aimed at improving workplace climate, employee collaboration, engagement and satisfaction.
Skills You Will Gain
Learning Outcomes (At The End Of This Program, You Will Be Able To...)
- Understand the Background and Relevance of Industrial Relations in the Workplace
- Apply Communication and Conflict Resolution Skills to Enhance Workplace Climate
- Implement Principles of Effective Collaboration to Support Employee Engagement
Prerequisites
Front Line Supervisory and Managerial Skills, such as effective communication, feedback delivery, and employee performance management, conflict resolution.
Who Should Attend
Team Leaders, Supervisors and Managers, responsible for individuals and teams, and professionals in HR, Labor Relations, and Learning and Development functions.
