starweaver-logo
LOG INGET STARTED
LOG INGET STARTED
  • Browse
  • Doing

  • On Air
  • Channels
  • Career Paths
  • LEARNING

  • Courses
  • Certifications
  • Journeys
  • Test Prep
  • CONNECTING

  • How It Works
  • Community
  • Techbytes
  • Podcasts
  • Leaderboards
  • SUPPORT

  • Support & FAQs
  • Starweaver for Business
  • Starweaver for Campus
  • Teach with Starweaver
footer-brand-logo
  • COMPANY
  • About Us
  • Support and Knowledge Base
  • Policies & Terms
  • Contact
  • CONTENT
  • Courses
  • Certifications
  • Journeys
  • Test Prep
  • Meet the Gurus
  • Techbytes
  • FOR ORGANIZATIONS
  • Starweaver for Business
  • Starweaver for Campus
  • Catalogue
  • Pricing
  • Private Classes
  • PARTNER WITH US
  • Instructors & Teachers
  • Books, Writing & Publishing
  • FOLLOW US
    • facebook
    • twitter
    • linkedin
    • pinterest
    • instagram
    • youtube
Our trademarks include Starweaver®, Make genius happen™, Education you can bank on®, People are your most important assets!®, Body of Knowledge™, StarLabs™, LiveLabs™, Journeys™
© Starweaver Group, Inc. All Rights Reserved.
  1. Courses
  2. >
  3. Digital Marketing and Social Media Strategies for Hotels

Digital Marketing and Social Media Strategies for Hotels

This course is a beginner-level program that provides a comprehensive immersion into the world of digital marketing and social media strategies tailored specifically for the hotel industry.

João Freitas
João Freitas
Business | core | 9 hours 30 minutes |   Published: Dec 2023
In partnership with: Coursera

    Discussions

Overview

1KSTUDENTS*
96%RECOMMEND*

This course includes:

  • 4 hours of on-demand video  
  • 70+ practice assessments
  • Multiple hands-on learning activities
  • Exposure to a real-world project
  • Direct access/chat with the instructor
  • 100% self-paced learning opportunities
  • Certification of completion

This course is a beginner-level program that provides a comprehensive immersion into the world of digital marketing and social media strategies tailored specifically for the hotel industry. In this course, Learners will gain a solid understanding of how to effectively utilize digital marketing tools and social media platforms to enhance a hotel's online presence, engage with potential guests, and drive bookings. The course will start by introducing Learners to the fundamentals of hotel digital marketing and its significance in today's competitive hospitality landscape. It will cover the benefits of adopting digital marketing strategies for hotels and address the challenges that may arise in the process. Learners will learn about the latest digital marketing trends and innovations relevant to the hotel industry, ensuring they stay up to date with the rapidly evolving digital landscape. A significant portion of the course will be dedicated to building a strong hotel online presence. Learners will discover how to create an effective hotel website, ensuring it showcases the hotel's unique selling points and provides a seamless user experience. Search Engine Optimization (SEO) techniques will be explored to boost the hotel's visibility in search engines and attract organic traffic.  Managing online reputation is crucial in the hospitality industry, and this course will guide Learners on monitoring and responding to guest reviews to maintain a positive image. The course will then delve into the world of social media marketing for hotels. Learners will gain insights into popular social media platforms and understand how to tailor their strategies to match the preferences and behaviors of their target audience.  An essential aspect of the course will focus on content creation and storytelling. Learners will learn to craft engaging content that resonates with potential guests, conveys the hotel's unique brand identity, and compels them to choose the hotel for their stay.

Skills You Will Gain

Business
Digital Marketing
Digital Marketing Strategy
Hotel
Hotel Management
Management
Market Trends
Marketing
Social Media Marketing
Social Media Strategy

Learning Outcomes (At The End Of This Program, You Will Be Able To...)

  • Define the fundamentals of hotel digital marketing and social media strategy. 
  • Identify the key platforms and channels relevant to the hotel industry. 
  • Develop a hotel’s online presence and brand identity through effective digital marketing strategies. 
  • Analyze and measure the success of digital marketing campaigns for hotels. 
  • Understand best practices for content creation and storytelling in hotel marketing. 
  • Utilize social media analytics tools to track performance and make data-driven decisions.

Prerequisites

  • Basic computer skills and internet literacy. 
  • Familiarity with popular social media platforms (e.g., Facebook, Instagram, Twitter). 
  • No prior experience in hotel marketing or social media required.

Who Should Attend

This course is suitable for individuals who are:

  • Individuals interested in a career in hotel marketing and social media management. 
  • Hotel managers and staff seeking to enhance their digital marketing skills. 
  • Entrepreneurs or hotel owners who want to understand how to promote their hotel business online.

Curriculum

Instructors

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.
1Module 1.1 - Introduction to Hotel Digital Marketing
2Module 1.2 - Latest Trends and Innovations in Hotel Digital Marketing
3Module 1.3 - Building a Strong Hotel Website
4Module 1.4 - Enhancing Visibility with SEO Techniques
5Module 2.1 - Importance of Online Reputation Management
6Module 2.2 - Leveraging Guest Reviews for Improvement
7Module 2.3 - Social Media Marketing for Hotels
8Module 2.4 - Crafting Engaging Content for Social Media
9Module 3.1 - Effective Use of Instagram for Hotels
10Module 3.2 - Engaging Audiences on Facebook and Twitter
11Module 3.3 - Creating Compelling Visual Content
12Module 3.4 - Social Media Advertising Strategies
13Module 4.1 - Social Media Analytics and Metrics
14Module 4.2 - Evaluating Campaign Success and ROI
15Module 4.3 - Continuous Improvement and Adaptation
16Module 4.4 - Conclusion and Future Trends

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 00 - Welcome to the course

Segment 01 - Introduction to Hotel Digital Marketing

Segment 02 - Benefits of adopting digital marketing strategies for hotels

Segment 03 - Addressing challenges and misconceptions in hotel digital marketing

Segment 04 - Overview of key digital marketing channels and their applications

Segment 05 - Additional resources: Fundamentals of hotel digital marketing

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 31 - Introduction to Social Media Marketing

Segment 32 - Exploring the role and impact of social media in hotel marketing

Segment 33 - Overview of popular social media platforms relevant to the hotel industry

Segment 34 - Tailoring social media strategies to align with hotel brand identity

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 11 - Designing an effective hotel website that captures the essence of the property

Segment 12 - Showcasing unique selling points, amenities, and guest experiences

Segment 13 - User-friendly navigation and responsive design for optimal user experience

Segment 14 - Introduction to website analytics and tracking tools for performance evaluation

Segment 15 - Additional resources: Building a strong hotel website

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 35 - Developing a content strategy that resonates with the target audience

Segment 36 - Creating visually appealing and engaging content for social media posts

Segment 37 - Incorporating storytelling techniques to convey the hotel-s unique story

Segment 38 - Exploring different content formats, such as images, videos, and captions

Segment 39 - Additional resources: Crafting engaging content for social media

Segment 40 - Hands-On Learning: Economic and Social Impact of Hospitality

Segment 41 - Online reputation management and guest reviews

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 16 - Understanding the fundamentals of Search Engine Optimization (SEO)

Segment 17 - Keyword research and optimization strategies for hotel websites

Segment 18 - Local SEO techniques to attract nearby guests and visitors

Segment 19 - Measuring and improving website visibility and ranking on search engines

Segment 20 - Additional resources: Enhancing visibility with SEO techniques

Segment 21 - Fundamentals of hotel digital marketing

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 26 - Extracting insights from guest reviews to enhance the guest experience

Segment 27 - Identifying recurring feedback themes and addressing areas for improvement

Segment 28 - Encouraging positive guest reviews and testimonials

Segment 29 - Integrating guest feedback into the hotel-s continuous improvement efforts

Segment 30 - Additional resources: Leveraging guest reviews for improvement

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 42 - Utilizing Instagram to showcase hotel features and experiences

Segment 43 - Leveraging Instagram stories, reels, and IGTV for engaging content

Segment 44 - Strategies for increasing follower engagement and interaction

Segment 45 - Collaborating with influencers and user-generated content on Instagram

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 50 - Exploring the power of visual content in social media marketing

Segment 51 - Designing eye-catching graphics, images, and videos for social media

Segment 52 - Using online tools and apps to create professional-quality visuals

Segment 53 - Best practices for maintaining visual consistency and brand identity

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 46 - Crafting engaging posts and updates on Facebook and Twitter

Segment 47 - Utilizing Facebook Groups and Twitter chats to foster community engagement

Segment 48 - Responding to comments, messages, and mentions to build guest relationships

Segment 49 - Running targeted ads and promotions on Facebook and Twitter

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 61 - Understanding the importance of social media analytics for performance evaluation

Segment 62 - Tracking key metrics such as engagement, reach, impressions, and click-through rates

Segment 63 - Utilizing platform-specific analytics tools to gain insights into audience behavior

Segment 64 - Interpreting data to make informed decisions for social media strategy

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 06 - Staying up to date with current trends and innovations in hotel digital marketing

Segment 07 - Emerging technologies and their potential impact on the hotel industry

Segment 08 - Leveraging data and analytics for informed marketing decisions

Segment 09 - Case studies of successful digital marketing campaigns in the hotel sector

Segment 10 - Additional resources: Latest trends and innovations in hotel digital marketing

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 54 - Introduction to social media advertising and its benefits for hotels

Segment 55 - Setting up targeted ad campaigns on platforms like Facebook and Instagram

Segment 56 - Defining audience segments and demographics for ad targeting

Segment 57 - Monitoring and optimizing ad performance for maximum reach and conversions

Segment 58 - Additional resources: Social media advertising strategies

Segment 59 - Hands-On Learning: Operations and Management in Hospitality

Segment 60 - Leveraging social media platforms

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 69 - Embracing a culture of continuous improvement in social media marketing

Segment 70 - Responding to changes in algorithms, trends, and audience preferences

Segment 71 - Conducting A B testing to optimize content, timing, and ad performance strategies

Segment 72 - Case studies of hotels that have successfully adapted and evolved their social media strategies

João Freitas

João Freitas

João is a passionate professional specializing in strategy, entrepreneurship, marketing, and business development, backed by a strong academic foundation. He holds a Bachelor's degree in Economics and a Master's degree in Management, with a specialization in Strategy and Entrepreneurship. His expertise spans partnerships, business growth, and strategic development.

Currently, João serves as the Director of Partnerships & Growth at a leading hospitality software provider and as an Entrepreneur in Residence at Startup Braga, where he mentors entrepreneurs and contributes to the startup ecosystem. His previous roles at startups such as HiJiffy and Breadfast have sharpened his leadership, project management, and marketing strategy skills.

Beyond his professional career, João is deeply engaged in social impact initiatives. He co-founded U.DREAM Braga and serves as the Director of External Relations at YME. As an experienced trainer in Digital Marketing, Sales, and Entrepreneurship, he has collaborated with organizations including Turismo de Portugal, Startup Lisboa, and Instituto Turismo de Cabo Verde.

Additionally, João is the Academic Director for an Executive Master program in AI and Digital Transformation in Tourism, leveraging his expertise to educate future industry leaders. As the Chief Marketing Officer at ITBase, he leads marketing initiatives to enhance brand visibility and market positioning, executing successful digital marketing campaigns across various platforms.

With a commitment to excellence and a passion for innovation, João continues to drive growth and transformation in the evolving landscape of business and technology.

VIEW MY CHANNEL

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 73 - Reflecting on the key takeaways and insights gained throughout the course

Segment 74 - Discussing emerging trends and future directions in hotel digital marketing and social media

Segment 75 - Preparing for the evolving landscape of digital marketing and staying ahead of industry changes

Segment 76 - Hands-On Learning: Sustainability in Hospitality

Segment 77 - Project: Comprehensive Hospitality Business Plan

Segment 78 - Measuring and optimizing social media performance

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 65 - Measuring the success of social media campaigns through data analysis

Segment 66 - Calculating return on investment (ROI) and assessing campaign impact

Segment 67 - Identifying strengths and areas of improvement based on performance data

Segment 68 - Adjusting strategies and tactics based on campaign insights

You need to enroll in this course to access the curriculum. Click 'Enroll' to get started!

Segment 22 - Recognizing the significance of online reviews and guest feedback

Segment 23 - Strategies for monitoring and responding to guest reviews effectively

Segment 24 - Building and maintaining a positive online reputation for the hotel

Segment 25 - Case studies of hotels managing online reputation successfully