Stakeholder Management
This course offers a comprehensive overview of stakeholder management approaches and techniques.
Overview
This course includes:
- On-demand videos
- Practice assessments
- Multiple hands-on learning activities
- Exposure to a real-world project
- 100% self-paced learning opportunities
- Certification of completion
This course offers a comprehensive overview of stakeholder management approaches and techniques. It combines useful theoretical models with practical advice and recommendations. You will learn the best practices, tools, and techniques for managing stakeholder relationships. The course will teach you the key skills in identifying and analyzing stakeholders, understanding their needs and expectations, planning collaboration, and helping stakeholders navigate organizational change. The course is broken down into 4 modules:
- Identify stakeholders: This focuses on strategies to identify different stakeholder groups and individual stakeholders
- Stakeholder analysis: with the focus on different ways to analyze the key stakeholder's characteristics, including their attitudes and expectations
- Stakeholder collaborations: which will teach you how to build a working relationship with your stakeholders
- Change support: which will give an overview of organizational change management to support managing stakeholders
Content for the course is designed and delivered by a certified business analysis professional and industry expert with over 15 years of experience in corporate project environments.
Skills You Will Gain
Learning Outcomes (At The End Of This Program, You Will Be Able To...)
- Identify different types of stakeholders
- Analyze the role of stakeholders and their needs for communication and support
- Identify conflict and select conflict resolution strategies
- Plan change management activities around stakeholder needs
Prerequisites
There are no formal prerequisites for the course, however some understanding of what is a project and how people usually collaborate in working environments will help (meetings, formal emails, etc.)
Who Should Attend
This course is designed for anyone interested in building long-lasting working relationships with their stakeholders in the work environment.
It will be especially useful for project and change management professionals, such as project managers, business analysts, change managers, relationship managers and line managers.
