Relationship Management and Business Development
In this course, you will learn effective strategies to identify, cultivate, and nurture relationships with clients, stakeholders, and business partners. Throughout the course, we will explore essential topics such as networking, rapport-building
Overview
This course includes:
- On-demand videos
- Practice assessments
- Multiple hands-on learning activities
- Exposure to a real-world project
- 100% self-paced learning opportunities
- Certification of completion
This course focuses on building and managing relationships to drive business development. Students will learn strategies to identify and cultivate relationships with clients, stakeholders, and business partners. The course covers topics such as networking, rapport building, and effective communication in a business context. Students will develop skills to leverage relationships to create business opportunities and develop long-term partnerships. Through the review of key concepts, applications, and practical examples, students will gain insights into relationship management best practices and develop the abilities to establish and nurture professional relationships that contribute to organizational growth and success.
Skills You Will Gain
Learning Outcomes (At The End Of This Program, You Will Be Able To...)
- Identify and cultivate professional relationships using effective networking and segmentation strategies.
- Build rapport and communicate with confidence to foster trust and credibility in business interactions.
- Leverage relationships to create, nurture, and maximize business opportunities through client-focused strategies.
- Apply best practices in relationship management to maintain client loyalty and drive organizational growth.
Prerequisites
Participants should have minimal experience, 3-5 years, in roles that require developing business opportunities, sales efforts, and commercial outcomes in different types of for-profit organizations.
Who Should Attend
This course is designed for front-line, junior to mid-level supervisors and manager roles, responsible for developing business opportunities and commercial outcomes in a diverse range of organizations.