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Managing Diversity in a Multicultural Workplace

Managing Diversity in a Multicultural Workplace – Build an inclusive workplace by understanding diversity, reducing bias, fostering cultural competence, and applying inclusive leadership with real-world cases, videos, and assessments.

In Partnership withCoursera
Feb, 2025
1h
Core
Business
1K Students

Course Overview

Diversity is a given in today’s global workforce, but creating an inclusive environment requires conscious effort and strategic leadership. This course, led by Dr. Eric John Zackrison, provides practical tools to foster inclusion, mitigate unconscious bias, and promote cultural competence in the workplace. Through engaging videos, real-world case studies, and interactive assessments, learners will explore key strategies for effective cross-cultural communication, inclusive leadership, and conflict resolution. Designed for team leaders, HR professionals, and aspiring managers, this beginner-friendly course equips participants with actionable insights to build and sustain an inclusive workplace culture.

By the end of this 60–90-minute course, learners will be able to implement strategies that ensure all employees feel valued, respected, and empowered. The curriculum includes lessons on diversity fundamentals, leadership practices, and cultural-based conflict management, along with optional projects to reinforce learning. Real-world examples, including initiatives by Microsoft and Salesforce, highlight both the challenges and successes of workplace inclusion efforts. Whether you’re looking to enhance team collaboration or drive organizational change, this course provides the foundation needed to transform diversity from a buzzword into a business strength.

Skills you'll gain

DiversityMulticultural WorkplaceCollaborationCommunicationInclusive Leadership

What you'll learn

  • Explain the significance of diversity and inclusion in the workplace.
  • Identify Implement strategies to mitigate the impact of common types of unconscious bias.
  • Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.
  • Apply inclusive leadership practices and measure its impact on the workplace culture  

Who Should Attend

This course is designed for professionals responsible for fostering inclusive and effective workplaces. Team leaders managing diverse teams will gain strategies to enhance collaboration, while HR professionals can implement inclusive hiring and retention practices. Managers in multicultural organizations will learn to navigate cultural differences, ensuring a cohesive work environment. Aspiring leaders will develop the skills to build and sustain inclusive workplace cultures, driving innovation and engagement through diversity.

Prerequisites

A basic understanding of workplace dynamics involves knowing how employees interact, collaborate, and contribute within an organization. It includes awareness of company culture, communication styles, team structures, leadership roles, and common challenges like conflict resolution and decision-making. Recognizing these elements helps individuals navigate professional environments effectively, fostering productivity, teamwork, and a positive work culture.

This course is designed to be accessible, but basic familiarity with the domain will help you get the most out of the advanced modules.

Curriculum

Explore the comprehensive, hands-on curriculum designed to build your expertise step by step.

Meet your instructors

Eric Zackrison

Eric Zackrison

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Frequently Asked Questions

How much do the courses at Starweaver cost?

We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.

Do you offer any certifications upon completion of a course at Starweaver?

Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.

Does Starweaver offer any free courses or trials?

No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.

Are Starweaver's courses designed for beginners or advanced students?

Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.

What payment options are available for Starweaver courses?

We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.

Do you offer refunds?

Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.

*Where courses have been offered multiple times, the “# Students” includes all students who have enrolled. The “%Recommended” shown is also based on this data.