Managing Diversity in a Multicultural Workplace
Managing Diversity in a Multicultural Workplace – Build an inclusive workplace by understanding diversity, reducing bias, fostering cultural competence, and applying inclusive leadership with real-world cases, videos, and assessments.
Overview
This course includes:
- 1 hour of on-demand video
- Certificate of completion
- Direct access/chat with the instructor
- 100% self-paced online
Diversity is a given in today’s global workforce, but creating an inclusive environment requires conscious effort and strategic leadership. This course, led by Dr. Eric John Zackrison, provides practical tools to foster inclusion, mitigate unconscious bias, and promote cultural competence in the workplace. Through engaging videos, real-world case studies, and interactive assessments, learners will explore key strategies for effective cross-cultural communication, inclusive leadership, and conflict resolution. Designed for team leaders, HR professionals, and aspiring managers, this beginner-friendly course equips participants with actionable insights to build and sustain an inclusive workplace culture.
By the end of this 60–90-minute course, learners will be able to implement strategies that ensure all employees feel valued, respected, and empowered. The curriculum includes lessons on diversity fundamentals, leadership practices, and cultural-based conflict management, along with optional projects to reinforce learning. Real-world examples, including initiatives by Microsoft and Salesforce, highlight both the challenges and successes of workplace inclusion efforts. Whether you’re looking to enhance team collaboration or drive organizational change, this course provides the foundation needed to transform diversity from a buzzword into a business strength.
Skills You Will Gain
Learning Outcomes (At The End Of This Program, You Will Be Able To...)
- Explain the significance of diversity and inclusion in the workplace.
- Identify Implement strategies to mitigate the impact of common types of unconscious bias.
- Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.
- Apply inclusive leadership practices and measure its impact on the workplace culture
Prerequisites
A basic understanding of workplace dynamics involves knowing how employees interact, collaborate, and contribute within an organization. It includes awareness of company culture, communication styles, team structures, leadership roles, and common challenges like conflict resolution and decision-making. Recognizing these elements helps individuals navigate professional environments effectively, fostering productivity, teamwork, and a positive work culture.
Who Should Attend
This course is designed for professionals responsible for fostering inclusive and effective workplaces. Team leaders managing diverse teams will gain strategies to enhance collaboration, while HR professionals can implement inclusive hiring and retention practices. Managers in multicultural organizations will learn to navigate cultural differences, ensuring a cohesive work environment. Aspiring leaders will develop the skills to build and sustain inclusive workplace cultures, driving innovation and engagement through diversity.
